At NanoWipe, we are proud to offer FREE Standard Shipping on ALL orders!
Once your order is carefully inspected and dispatched from our warehouse, you will automatically receive a shipping confirmation email containing your official tracking link and tracking number. Please allow up to 48 hours for the postal carrier to sync and update your tracking status online.
If you ever have any questions about your order, our dedicated team is here to help at [email protected].
Shipping & Tracking FAQs
Can I track my order?
Yes! Every order includes end-to-end tracking. As soon as your package ships, we will send a confirmation email with your unique tracking number and direct link.
Will I have to pay taxes and customs duties?
Depending on your location, international orders may be subject to local import duties, VAT, or customs fees upon arrival at the destination country. These charges are determined by your local government and are the customer’s responsibility. For further details, please contact your local customs office.
What if my item arrives damaged, stolen, or lost in transit?
Every NanoWipe product is thoroughly inspected before leaving our facility to guarantee quality.
Because final delivery is managed by third-party shipping carriers, NanoWipe is not liable for carrier damage, loss in transit, stolen packages after delivery, or orders affected by incorrect address entry at checkout.
If an issue occurs with your shipment:
- File a claim directly with your local postal carrier using your tracking number.
- Reach out to our support team at [email protected] with your order number—we are always happy to guide you and help resolve shipping issues wherever possible!